Account Director - Social & Digital

 

The Opportunity

We’re looking for a Account Director, Social & Digital to join an innovative, award-winning, full-service communications agency.

Our client one of the world’s largest international communications consultancies. Being part of a global network means you will be able to tap into worldwide trends and never stop learning. If you are looking to inspire and be inspired, influence change through impactful strategies and meaningful storytelling, then you’re the talent we’re looking for.

This opportunity is for a 6-week minimum contract with the opportunity to extend.

About The Role

As an Account Director, you will develop local and national integrated social and digital programs aligned with client objectives while providing strategic consultation to a variety of clients. A strong passion for online measurement and analytics as well as a deep understanding of paid media on all social media and digital platforms will be necessary in order to consult effectively. Being a team collaborator is also key to success with the team, partners, suppliers, and the wider agency.

Responsibilities

  • Develop integrated social and digital programs and provide strategic counsel to clients

  • Develop digital campaigns, online measurement frameworks, setting meaningful communication objectives that align to business goals, and building strong relationships with your clients

  • Leverage online listening and data analysis tools, and set the standard for the agency, continuing to challenge the status quo

  • Build strategies and oversee project execution which includes developing and managing budgets, forecasting, client invoicing and project deadlines

  • Be responsible for managing a small team, ensuring you’re contributing to their professional growth and championing new ideas among the team

  • Be involved in new business pitches and proposals and getting involved in the global network will be expected

Required Experience

  • Bachelor's degree or graduate degree in communications, marketing, or public relations is preferred

  • Relevant experience (8+ years) in digital or social media communications. Agency experience is strongly preferred

  • Strong experience in B2B communications is a must

  • Strong understanding of social media and evolving platform capabilities, and a natural curiosity for online trends and industry updates

  • Certifications or complete training in partner programs is a benefit (Google certification, Facebook blueprint training, Twitter flight school, Amazon certifications, etc.)

  • Experience with online listening tools such as BrandWatch, TalkWalker, StatSocial, Tagger is preferred

  • Experience with Adobe experience manager or Adobe analyics is a benefit

  • Experience and a strong interest in social and digital measurement, analytics, and insights

  • Experience in crisis communications would also be a benefit

Competencies

  • Proven ability to pitch and sell-in programs from actively listening to client needs

  • Demonstrated ability to develop, execute, and measure social and digital media programs with high quality standards

  • Superb organizational and project management skills and the ability to prioritize competing demands in a rapidly developing environment

  • Ability to think strategically and manage daily client workload, and identify new opportunities for growth with new and existing clients

  • Excellent written and verbal communication skills, including relationship building skills

  • You’re a natural leader with experience leading, managing, coaching and motivating a team

  • A basic understanding of influencer relations

 

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